Improved Media Quality in Shotgun

With the release of 8.18, the Shotgun team is progressively rolling out some transcoding enhancements over the next couple of weeks that will improve your media experience in Shotgun.

We’re doing a number of things like increasing the default mp4 transcoding to 1080p, increasing the default thumbnail size, increasing the number of frames in the filmstrip, and adding a blurred preview image where possible. We will also be halting the transcoding of WebM.

We hope you enjoy your improved media quality experience in Shotgun, but if for some reason these changes negatively impact your site, please contact support@shotgunsoftware.com.